Last Updated: 2 September 2026
ProMaTo is operated by Wisdom InfoSoft ("ProMaTo", "we", "us", or "our"), with its registered office at [Registered Office Address], India. We provide an AI-assisted business management platform, including CRM, Lead Management (LMS), Order Management (OMS), Task Management (TMS), Project Management (PMT), and related tools, along with automation features that connect to third-party services on your instruction. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, create an account, or use our Services, including automations that connect to Google, Meta (Facebook and Instagram), the WhatsApp Business Platform, and LinkedIn. Please read it together with our Terms of Service.
We handle personal data in two different capacities, and your rights depend on which applies:
We collect the following categories of information:
When you connect a third-party account, you grant ProMaTo permission to access specific data from that service so we can provide the automation and features you set up. We only request the access needed for those features, and you can disconnect at any time (see Section 12). Depending on the integrations you enable, this may include:
ProMaTo is not affiliated with, endorsed by, or sponsored by Google, Meta, Instagram, WhatsApp, or LinkedIn. Each service is controlled by its own provider under its own terms.
ProMaTo's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. In particular, we use Google user data only to provide and improve the user-facing features you actively request. We do not use it for advertising, and we do not sell it. We do not use Google user data to train, develop, or improve generalized or foundation artificial intelligence models. We do not allow humans to read your Google user data unless we have your consent for specific data, it is necessary for security purposes such as investigating abuse, it is required to comply with applicable law, or the data has been aggregated and anonymized. You can review and revoke ProMaTo's access to your Google account at any time through your Google account permissions.
Our access to and use of information obtained through Meta platforms, including Facebook, Instagram, Messenger, and the WhatsApp Business Platform, complies with the Meta Platform Terms and applicable Developer Policies. We use this information only to deliver the lead capture, messaging, and automation features you configure. We do not use it for unauthorized purposes, and we do not sell it. Messaging through WhatsApp is subject to WhatsApp's opt-in and messaging policies, and you are responsible for ensuring you have a valid opt-in from each recipient before messaging them through the platform.
We use information to:
End-User Data is processed only to deliver the features you request and according to your instructions, not for our own independent purposes.
Some features use artificial intelligence to draft replies, qualify leads, or summarize records. To provide these features, relevant content may be processed by third-party AI providers under agreements that restrict their use of that content. We do not use your Google user data to train generalized AI models, and we do not use your content or End-User Data to train our own generalized AI models. AI outputs can contain errors, so you remain responsible for reviewing them before relying on or sending them.
We do not sell your personal information. We share it only as follows:
We retain personal data for as long as your account is active or as needed to provide the Services, and afterwards only as required to meet legal, tax, accounting, or security obligations. When you close your account, we delete or anonymize your data within a reasonable period, unless longer retention is required by law. You can also request deletion as described in Section 11.
Depending on your location, including under India's Digital Personal Data Protection Act, 2023 and, where applicable, the EU and UK General Data Protection Regulation, you may have the right to:
If you are an End User whose data we process on behalf of one of our customers, please direct your request to that customer, and we will support them in responding.
You can disconnect any integration at any time from your ProMaTo settings. You can also revoke access directly with the provider, for example through your Google account permissions or your Meta business settings. After you disconnect, we stop accessing new data from that service, and we delete or retain previously received data in line with Section 10.
We use appropriate technical and organizational measures, including encryption of data in transit, access controls, and monitoring, to protect personal data. No method of transmission or storage is entirely secure, so we cannot guarantee absolute security. Your information may be processed in countries other than your own. Where required, we put appropriate safeguards in place for such transfers.
For any privacy question, request, or complaint, please contact our Grievance Officer:
Name: Gurpal Singh
Email: [email protected]
We will acknowledge and respond to requests within the timelines required by applicable law.
Our Services are intended for businesses and users aged 18 and above. We do not knowingly collect personal data from children. If you believe a child has provided us data, please contact us so we can remove it.
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the date above. If changes are significant, we will provide additional notice where required. Your continued use of the Services after an update means you accept the revised policy.