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Privacy Policy

Effective Date: December 30, 2024

Introduction

At ProMaTo, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our services, including CRM, OMS, TMS, PMT, EDU, LMS and other offerings under the ProMaTo domain.

1. Information We Collect

We collect information to provide and improve our services, communicate with you, and ensure security. The types of information we collect include:

  • Personal Information: Details such as your name, email address, contact number, and company name, provided during account creation or service inquiries.
  • Usage Data: Information about your interactions with our services, including IP addresses, browser type, pages visited, and the duration of visits.
  • Cookies and Tracking Technologies: We use cookies to enhance user experience, analyze site usage, and assist in our marketing efforts. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We utilize the collected information for purposes including:

  • Service Provision: To deliver, maintain, and improve our services.
  • Communication: To send you updates, respond to inquiries, and provide customer support.
  • Security: To monitor and enhance the security of our services.
  • Compliance: To adhere to legal obligations and enforce our terms of service.

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service Providers: Trusted third parties who assist in operating our services, subject to strict data protection agreements.
  • Legal Requirements: When required by law or to protect our rights and users.

4. Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including:

  • Access: Request a copy of the data we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete data.
  • Deletion: Request the deletion of your personal data, subject to certain conditions.
  • Objection: Object to the processing of your data under specific circumstances.

To exercise these rights, please contact us at [email protected].

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Upon termination of your account, we will delete your data within a reasonable timeframe, unless further retention is mandated.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure such transfers comply with applicable data protection laws and implement appropriate safeguards.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]