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Frequently Asked Questions

Here are some of the Frequently Asked Questions that might pop-up in your mind also. Got question? we ‘ve an answer !Frequently asked Question (that are commonly asked by a new member) has become a feature of project management tool.

There is no need to purchase any kind of license for signing up with us. All that you require is internet connection and a modern web browser. Check out our browser compatibility.

You can simply login using your details from Login button. Firstly, you should have sub-domain. After that you can only login from the ProMaTo. If you are not having you can create your own company using valid email address.

Please be sure your account is not expired. If you were using free trial and it will expire after 30 days. Then you have to move on regular plan for login.

No, ProMaTo provides full features for all plans. But you will get only for 30 days. After 30 days you have to move on regular plan.

There is no contract for any package; you can cancel or opt out of your plan anytime. It is simply ‘pay as you go’ service.

No, ProMaTO is not charging per user, so you can add as many users as you want without paying any extra charges. No matter if you have as many users, every ProMaTo package offers usage for unlimited people.

Our support team will email you before your trial expires. Once you provide your payment information, your trial account will become permanent and all of your projects, files, and other data will remain intact. If you opt not to pay at the end of your 30 day trial, your account will expire.

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